Americold Logistics Albertville

Facility info

Operations: Appointment scheduling strictly enforced — arrive early and you'll wait anyway; don't show up before your slot Live load operation; drop and hook not mentioned Check-in process: provide pickup number, get assigned door, then wait for loading to start — can be hours after door assignment Wait times: highly variable and unpredictable; ranges from 1.5 hours to 24+ hours; 4–7 hour waits common; loading pace slow (pallets every 20 minutes reported) 1st come 1st serve for deliveries Facility experience: Overnight 24/7 parking available — can park in door/dock area Bathrooms available but condition inconsistent (one reported as "disgusting") Staff attitude mixed and inconsistent — some drivers report friendly/professional; others report lazy, rude, dismissive shipping office staff who ignore drivers at check-in Narrow, curvy road leading in; tight docks depending on loading end; plenty of room to maneuver once you're in; staging/parking area at gate — don't park in adjacent dirt lot Load securing issues reported: load locks not used despite being in trailer; seals applied before driver can inspect; improper load bar installation; weight distribution problems and inaccurate BOLs requiring rescales/reloads