Kuehne + Nagel Inc.

Facility info

OPERATIONS Appointment required for pickups; last check-in 9pm, facility closes 10pm First-come, first-served dock assignment — park on available door before checking in Check-in door on Landmeier Rd side, corner of lot (right side when pulling in) Import door for certain loads; doors 45-55 available Must have driver's license for check-in Can't leave facility after check-in or you won't be loaded Receiving opens 6am Central No idling allowed (county regulation) Must wait inside facility during unload — can't wait in truck FACILITY EXPERIENCE Overnight parking available Bathrooms: inconsistently accessible; some drivers report no access, one review confirms availability Staff attitude: mixed — some describe friendly, helpful dock workers and staff; others report rude office staff, particularly shipping/receiving clerk and check-in personnel Dock experience: tight, narrow space with blindside docks; difficult backing into doors 48-51 Lot conditions: big turnaround space available but parking spots limited; congestion during busy times Facility is clean and well-organized per some reviews WAIT TIMES Best cases: 20-30 minutes Typical: 1-2 hours Worst cases: 4-7+ hours reported multiple times Inconsistency is the pattern — some loads processed quickly, others face extended delays OTR (over-the-road) drivers report being deprioritized versus local traffic LOAD/UNLOAD Multiple forklifts usually available Unload typically 20 minutes to 1 hour when moving Bring food, water, phone charger — expect to be there awhile