Coda Logistics and Distribution

Facility info

OPERATIONS Check-in at door 07. Leave truck on side, proceed to door once assigned — skip line procedure available. Bring printed BOL/paperwork — facility charges $5/page (cash only) to print documents. Flatbed/step deck loads incur additional $125 charge. Loading times typically 15 minutes to 1.5 hours for standard loads, but can extend significantly (8+ hours reported) if errors occur. Dry van unloads generally faster than flatbed work. Driver must remain on dock during loading. No appointment scheduling mentioned in reviews. FACILITY EXPERIENCE Facility is clean and well-maintained overall. Yard space adequate for backing. Overnight parking available on shoulder/street — limited formal lot. Restrooms available but some reports indicate access issues or quality concerns. Staff performance highly inconsistent — ranges from friendly and professional to dismissive and rude. Phone customer service reported as curt. Check-in wait times can stretch 45 minutes to several hours during busy periods; drivers report sitting inside waiting for door assignment is standard procedure. Payment system cash-only at counter — no card option. No electric hookups mentioned. Gravel/dirt debris noted near door 7 walkway. Parking on street early to avoid traffic recommended. RED FLAGS $5 printing charge for BOLs (driver responsibility in most operations) is unusual and contentious. $125 flatbed loading fee adds cost. Multiple reports of rude/dismissive staff, particularly at windows. Storage billing disputes reported. Document handling errors noted. Staff attitude inconsistency makes experience unpredictable.