STG Logistics - LA

Facility info

OPERATIONS Security check-in required at gate — verify company name matches load, driver ID mandatory Check-in process: 2–5 hours typical, sometimes longer. Multiple lines and offices create bottlenecks Parking: find open dock (1–40), then proceed to check-in office. Docks extremely tight and congested with containers Loading: additional 1–4 hours after check-in. Forklift operator communication inconsistent — monitor dock closely once loading starts Charges: $5 per BOL printout, $55 ramp fee for cargo vans/below-dock-height vehicles, $23/pallet reported Have multiple printed copies of paperwork before arrival Opens 7am. Office reportedly closes 4:30pm — plan accordingly Recent ICE raid reduced staffing; wait times increased further FACILITY EXPERIENCE Overnight parking: available at docks Restrooms: reported as dirty Yard conditions: extremely tight maneuvers, heavy container/truck congestion, chaotic layout Staff attitude: mixed — security guards and some staff noted as professional; check-in and warehouse staff frequently described as slow, dismissive, rude, or inattentive Communication: poor — phone/email responsiveness consistently criticized No detention compensation offered Load quality concern: reports of improperly secured 18,000 lb generators causing truck damage GENERAL Come very early or expect all-day commitment (6+ hours not uncommon) Get there by mid-morning at latest; afternoon arrivals face extended delays Not recommended unless load is critical