Prologis JFK Cargo Center 75

Facility info

Operations 24-hour operations No appointment scheduling mentioned; first-come basis Live load operations (unloading/loading cargo) Understaffed consistently Paperwork processing slow and sometimes disorganized No phone number collection for notifications — must wait on-site Immigration/customs clearance required (remote location) Wait times Highly variable and unpredictable: 30 minutes to 8+ hours reported 5-6 hour minimum loads common Paperwork processing often longer than actual cargo handling Peak times appear severely understaffed Facility experience No public restrooms in waiting area (would require going to another building) Cold waiting area Limited parking availability Secure, easy to find location On-site restaurant and medical center Staff attitude mixed: some professional and helpful, others described as rude, dismissive, or unwilling to assist Front desk service inconsistent — ranges from very helpful to hostile Cargo handling: items sometimes placed improperly (objects on top of animal crates reported) Yard/building conditions clean and organized by some accounts; disorganized by others Other Building numbers have changed (China Air cargo moved from Building 75 to 76) Bring ID and be prepared to wait until completion Storage fees apply for delayed pickups with minimal advance notice