GEODIS | Contract Logistics

Facility info

Wait times highly variable — ranges from 1-2 hours to 10+ hours. Early morning appointments (7-8am) consistently faster. Afternoon/evening significantly slower. Appointment system doesn't guarantee timely service — having an appointment doesn't prevent long waits. Some drivers report arriving early per instruction, still waiting 6+ hours. Check-in location confusion — go to Man Door 5 (midway down building near dumpsters, clearly marked "Driver Check-in"). Not the main security gate. Live load only — no drop and hook mentioned in reviews. No overnight parking — cannot stay on premises. Tight yard — lot gets congested, tight maneuvering spaces. Multiple trucks may be doubled up at docks. Staff attitude inconsistent — some reviews praise gate guard and shipping office staff as friendly and professional; others report office staff as rude or dismissive. Quality varies. Unloading speed unpredictable — lumpers reportedly work slowly (one pallet every 10 minutes noted). Seal breaking can take 30+ minutes after backing in. Safety concerns raised — one review flagged workplace violence history, careless loaders damaging trailers, workers ignoring safety protocols. Road access restriction — road west of warehouse is no-truck zone. Some positive recent experiences — newer reviews suggest possible recent improvements in processing speed and staff professionalism, though inconsistency remains. Bring food and patience — standard advice across multiple reviews.