XPO Logistics c/o Nufarm
21399 Torrence Ave, Sauk Village, IL 60411
Operator: XPO
Facility info
APPOINTMENTS REQUIRED — no walk-ups. Check in 30 minutes before appointment time. They won't start loading before exact appointment time regardless. LOAD TIMES HIGHLY VARIABLE — ranges from 30-45 minutes on good days to 2-8+ hours on bad ones. Most common complaint: taking full 2 hours even for quick loads (appears deliberate). Actual load time often 15-30 minutes; remainder is wait time. CHECK-IN PROCEDURE — go to south side of building (receiving office, not shipping). Bring driver's license and pickup number (7-digit, starts with 106). Get door assignment. Don't break seal until instructed. Place seal and PPW on back of trailer before backing up. FACILITY CONDITIONS — large lot, easy to maneuver, plenty of space. Very clean per multiple reviews. Good bathrooms. PARKING — truck parking available if you arrive early for appointment. No overnight parking (conflicting reviews; assume limited/none). STAFF — mixed bag. Some drivers report friendly, respectful, professional service. Others report poor attitudes from dock and office staff. Dock workers reportedly slow despite being paid hourly. INCONSISTENCY IS THE PATTERN — same facility has glowing reviews and terrible reviews. Recent visits seem better than historical ones. Appointment changes at last minute reported. ALSO KNOWN AS RYDER
Driver reviews
Loaded pretty quick
They should try to be more flexible, strict appointment wasting our time
Very, very, very bad facility I waited four hours for the get my load to complete.
Docktime — driver reviews and facility info.