XPO Logistics c/o Nufarm

21399 Torrence Ave, Sauk Village, IL 60411

Operator: XPO

3.5 stars from 80 driver reviews

Facility info

APPOINTMENTS REQUIRED — no walk-ups. Check in 30 minutes before appointment time. They won't start loading before exact appointment time regardless. LOAD TIMES HIGHLY VARIABLE — ranges from 30-45 minutes on good days to 2-8+ hours on bad ones. Most common complaint: taking full 2 hours even for quick loads (appears deliberate). Actual load time often 15-30 minutes; remainder is wait time. CHECK-IN PROCEDURE — go to south side of building (receiving office, not shipping). Bring driver's license and pickup number (7-digit, starts with 106). Get door assignment. Don't break seal until instructed. Place seal and PPW on back of trailer before backing up. FACILITY CONDITIONS — large lot, easy to maneuver, plenty of space. Very clean per multiple reviews. Good bathrooms. PARKING — truck parking available if you arrive early for appointment. No overnight parking (conflicting reviews; assume limited/none). STAFF — mixed bag. Some drivers report friendly, respectful, professional service. Others report poor attitudes from dock and office staff. Dock workers reportedly slow despite being paid hourly. INCONSISTENCY IS THE PATTERN — same facility has glowing reviews and terrible reviews. Recent visits seem better than historical ones. Appointment changes at last minute reported. ALSO KNOWN AS RYDER

Driver reviews

  • 4.0 / 5

    Loaded pretty quick

  • 1.0 / 5

    They should try to be more flexible, strict appointment wasting our time

  • 1.0 / 5

    Very, very, very bad facility I waited four hours for the get my load to complete.

Docktime — driver reviews and facility info.