DELTA AIRLINES CARGO - TX
2414 N Support Rd, Dallas, TX 75261, USA
Operator: DELTA AIRLINES CARGO - TX
Facility info
Staff attitude inconsistent—some genuinely helpful and friendly, others reported as rude and dismissive Wait times can stretch 20-45 minutes even with multiple staff visible; significantly slower than competitor airline cargo operations Check-in/acknowledgment delays common—customers report waiting extended periods before being addressed Live load operations available; can handle pet/animal shipments with care Drop and hook service available Overnight delivery/expedited options available Entrance easy to miss—look for signage after right turn from main entrance Facility cleanliness noted as good; COVID protocols reportedly followed Cigarette smell reported as notable issue Tight turning radius—tight for some vehicle sizes Paperwork processing generally quick once you're being helped Documentation issues reported—ensure all customs/required paperwork is complete before arrival Cargo placement/organization issues documented—items sometimes not in designated spots, causing inspection delays Staffing levels appear adequate but service speed doesn't match availability Loading/offloading assistance available but forklift operator quality inconsistent Located at DFW Airport
Driver reviews
This place blows big time! Another one of many awful places for pick ups and deliveries.
Staff was helpful but not friendly. It was like everyone was irritated.
I had a very disappointing experience with the front desk staff. The customer service was extremely poor, and I felt that I was treated differently because of my nationality. The attitude of the employees was disrespectful, unprofessional, and discriminatory.delta/united
Docktime — driver reviews and facility info.