Lineage Logistics

Facility info

Appointments mandatory — arrive on time or early; gate opens 6:45am, appointments start 7am and later Check-in straightforward — security guard processes quickly, generally friendly and accommodating Unloading vs. loading: Unloading consistently 1-2 hours. Loading is the major problem — frequently 4-8+ hours with no clear reason; multiple reports of crews moving slowly or taking breaks while trucks sit at dock Wait times highly unpredictable — some drivers in and out in 90 minutes, others waiting 6-8 hours past appointment time with doors open (costly for reefers) Paperwork delays significant — expect 1-4 hour wait for office processing even after loading/unloading complete; office staff sometimes take breaks while drivers wait Overnight parking — limited or nonexistent inside facility; can park on street outside gate but spaces tight, don't block other businesses' gates Facility conditions — clean, wide property, good maneuvering space, decent restroom access, ample room to park if arriving very early Staff attitude inconsistent — security/check-in staff consistently professional and friendly; warehouse/office staff variable; some reports of disrespectful treatment Common issues — reefer trucks left running at dock with doors open for hours; overweight loads; poor load stacking requiring restacking; no detention pay despite lengthy delays Early arrivals — some granted early docks (especially 6-7am arrivals), others told to wait and park Pro tip — book loads with early appointment times only; late appointments = extended waits; avoid if you have tight connections