Saddle Creek Logistics
2550 Logistics Drive, Joliet IL 60436
Operator: Saddle Creek Logistics
Facility info
Appointment scheduling: Check in early but held to appt time. Assignments given immediately. Some inconsistency—unloading doesn't always follow appt order. Live load/drop: Live load operation. Check in at guard shack, get dock assignment, back in, disconnect trailer, wait for green light, collect paperwork at office. Wait times: Highly variable. Fast unloads (20–30 min common) when staffed properly, but documented 2–4+ hour delays. Chewy loads noted as particularly slow. Detention pay recommended if broker covers it. Check in procedure: Guard shack issues seal photo, gives dock number and paperwork. Then report to office. Instructions on paperwork—follow them. Safety: Seal photo required before unload. Load documentation recommended (pic at shipper/before dock)—facility sometimes blames drivers for damaged/tipped pallets. Bathrooms: Available and reported clean. Overnight parking: None on-site. Truck stops nearby. Facility: Spacious with multiple docks. Clean. Good maneuvering room. Staff attitude: Inconsistent. Many positive reviews of friendly, professional crew. Multiple complaints about guard shack staff (unprofessional, dismissive, rude). Navigation: GPS unreliable—use I-55 to Arsenal Rd or Google Maps. Some routes direct to toll roads/non-truck routes.
Driver reviews
In and out in 30 minutes. They know how to do it!
Arrived at 08:15 for 09:00 appointment. Unloaded with my paperwork at 09:10. OUTSTANDING!! Very nice people too! Easy check in and out and lots of room to move around.
Security so competent. Unloading was early and fast. There wasn't one splinter in the back of my trailer when they were done. That's amazing after over 10 years. It's 10-6 in the am. I was in 202.
1 hour pickup time lord
Awesome place and awesome people 😀😎quick loading and alot of signing lol
Docktime — driver reviews and facility info.