West Coast Cold Storage - Jurupa Valley
2655 Rubidoux Blvd, Jurupa Valley, CA 92509
Facility info
Check-in & Operations Appointments easily schedulable online. Check-in typically happens 1-3 hours before appointment time — don't arrive more than 15 minutes early or you'll be turned away. Once checked in, most drivers get assigned to a dock immediately. Professional, streamlined paperwork process. Reefer temperature must be set to -10 to +5 degrees before arrival (set 3-4 hours prior). Trailer gets sealed after loading/unloading. Loading/Unloading Times Highly variable. Many loads completed in 45 minutes to just over 1 hour. Others report 3-6 hours or longer waits. Some drivers cite 13+ hour delays and extended dock time. Pattern suggests inconsistency rather than systematic slowness. Facility & Parking Newer warehouse, relatively clean. Tight backing area for docking — requires careful maneuvering. Limited on-site parking. Free legal parking available nearby on Rubidoux (north side, first street and at stop sign). Yard has adequate turning room despite being described as compact. Check-in & Security Consistently praised. Staff approach drivers at truck for check-in and dock assignment. Professional, courteous, respectful demeanor reported across reviews. Office & Dock Staff Generally friendly and helpful. Professional shipping/receiving personnel. Responsive to issues. Willing to accommodate drivers with special needs. Common Issues Occasional delays unlocking trailers after loading/unloading. Some reports of management coordination problems during peak times. A few complaints about rude employees, but minority position.
Driver reviews
If I can , I will give 10 star, for business and people like here is good to keep driving and working in transportation, every is perfect, thank, GOD bless 🙏🙏🙏
I've heard a lot of bad reviews about this place. This is my 28th year of truck driving been to plenty of warehouses been treated real bad. But I came here met this gentleman.Rudy, such an amazing person treated me like family. This man really knows how to communicate with us drivers, he really knows how to brighten your day. I' hope I'm able to come back and talk to this man again. I was in and out of here with no issues. Thank you, Rudy for putting the smile on my face.\nThank you , warehouse for everything you do
the owner, Shannon Welch, is very rude.
Bring your own food when you come here; the process is very slow. It takes 10 to 12 hours—though sometimes, they manage to unload in just 5 hours For pickup shipping same 5 to 10 hours not good
Docktime — driver reviews and facility info.