Geodis Logistics (H&M)

Facility info

Operations Appointment-only facility. Live unload. Check-in procedures inconsistent — some report quick processing, others cite staff unavailability or delays. Wait times highly variable and trending longer: some under 1 hour, many reporting 2-5+ hours. A few reports of 6-10 hour load times. Facility has multiple shippers on-site with separate entrances — confirm correct location beforehand. Facility Experience No driver restrooms — this is the most consistent complaint across reviews. Some mention portable toilet access being denied or unavailable. Overnight parking available but no amenities. Staff attitude mixed: many describe friendly, professional receiving staff; others report rudeness and poor communication. One report of staff on break during check-in causing documentation issues and hostile response to complaint. Facility conditions described as crowded in places, with dirty/atrocious restroom facilities noted. Drivers not always allowed inside building. Other Notes Multiple separate shipper locations at this address with different entrances — arriving at wrong entrance wastes time. Receiving department can be fast when operational, but inconsistency is the pattern. Language barrier mentioned in one review.