Lineage

29700 South Graaskamp Boulevard, Wilmington IL 60481

Operator: Lineage

2.1 stars from 50 driver reviews

Facility info

Operations Appointment-based only; 60-minute early check-in window strictly enforced Live load/unload consistently slow—expect 3–9 hours wait; multiple reports of 5+ hour delays even when on time Late arrivals charged $100 penalty fee and sent to back of line Facility Experience Overnight parking available; decent lot space with minimal security Bathrooms available (inside and clean per reports) Staff attitude highly inconsistent—some friendly and professional, but multiple complaints of rude, dismissive, and screaming office personnel; disrespectful treatment common Dock assignment errors frequent; communication failures standard (no updates, lumpers leaving without notice) Paperwork delays common—ready loads held hostage for hours waiting on office processing or signatures Operations 6am–10pm Bottom line: Slow, unpredictable, and disrespectful. Few positive experiences. Avoid if possible.

Driver reviews

  • 5.0 / 5

    Arrived 6:20 am for 7am delivery. Started unloading 8:10am. Left facility 8:40am.

  • 4.0 / 5

    Delivery appointment 6am, check in 6am, start unloading 7:30am, check out 8:10 am

  • 1.0 / 5

    Can someone explain to me, how is it that every time they make us pay to get unloaded we get the worse service possible. I mean these guys are as efficient as the Soviet economy.

  • 1.0 / 5

    Lazy Lazy Lazy,super Lazy

  • 1.0 / 5

    No recognition this company 👎👎👎👎🤬🤬🤬workers is soo bad, do you want lose 4 ours on your day come here, believe me 👎👎👎👎

Docktime — driver reviews and facility info.