Core-Mark International

30300 Emerald Valley Pkwy, Solon, OH 44139

Operator: Core-Mark

2.5 stars from 126 driver reviews

Facility info

Expect 2-7+ hours minimum — most deliveries 4-6 hours. A few fast turnarounds (45 min–1.5 hrs) reported but are exceptions, not the rule. Lumper fees substantial — $220–$738 reported. High relative to load size (e.g., $220 for 5 pallets, $350+ for 1,300 pieces). Receiving windows 4:45am–11am — some days 5am–11am. Friday receiving closed. Show up early if you want dock access; late arrivals hit with $250–$350 rescheduling fees. Appointment enforcement strict — arriving >1 hour early or late triggers fees. Staff may turn you away or reschedule days out. Phone lines often unresponsive. Live unload only — not drop and hook. Dock staff do the breakdown; adds significant wait time. Overnight parking available — small lot, tight. Door-side parking possible at some spots. Bathrooms/facilities — warehouse restrooms available. Roomy lot overall. Staff attitude mixed — some pleasant and helpful; others described as rude, unmotivated, or unresponsive. Management sometimes unavailable. Communication inconsistent. Operational inconsistency — same load size can vary wildly in unload time depending on day/staffing. Weather delays compound. Dock access issues — check-in procedures sometimes unclear. Long waits in receiving area before being called to dock. Seal-break risk — receiver may allow driver to break load seal; driver liable for shortages if discovered.

Driver reviews

  • 1.0 / 5

    I'm giving a very bad description. Does it take 6 hours to unload a load? If it takes 30 minutes to load it, does it take 6 hours to unload it? There are irresponsible employees at this place.

  • 1.0 / 5

    0 star 4 to 5 hours unloading .😡. m…f..

  • 1.0 / 5

    It's been 7 hours and I still haven't been able to unload my luggage.😡😡😡<br><br>This is getting on my nerves so much, I won't take this burden back.🤬🤬🤬<br>No good service 🤯🚨

  • 1.0 / 5

    Worst place for drivers take 8 hours to dry load delivery

  • 1.0 / 5

    Very very very slow unloading process, at least 6hrs

Docktime — driver reviews and facility info.