The Home Depot Distribution Center

Facility info

APPOINTMENT REQUIRED — STRICT ENFORCEMENT Appointments only. Will not check in before 1 hour prior to appointment. Arriving early results in being turned away. Strict adherence to appointment time. UNLOAD TIMES — HIGHLY INCONSISTENT Reports range from under 1 hour to 5+ hours for same load type. Multiple drivers cite 3-5 hour waits despite on-time arrival. Lumber loads particularly slow (cited 2:15 PM start times). Speed appears to depend on staffing and workload that day. STAFF ATTITUDE — MIXED BUT OFTEN POOR Multiple reports of rude, dismissive behavior from office and dock staff. Some individual staff members noted as professional and efficient, but overall pattern suggests inconsistent treatment. Several drivers reported being spoken to harshly or ordered off property for minor infractions. PARKING "Bull pen" lot available on left side entering facility but reportedly tight. No overnight parking near warehouse. Surrounding area has limited truck parking within 10 miles. Do not back in — pull in facing forward. CHECK-IN PROCEDURE Walk to gate shack from parking. Wait times at window reported (20+ minutes cited). Have documentation ready. FACILITY CONDITIONS Cold weather issues noted — engine off during unload in below-freezing temperatures. Unloading dock doors available for vans. SPECIAL NOTES Lumber yard distribution center (not retail store). Tarped loads must be untar-ready in 15 minutes. TMC and Maverick trucks reportedly receive preferential treatment. Bring food and have fresh clock available.