Americold Logistics

34 Fairmont City Blvd, NATL STOCK YD, IL 62071

Operator: Americold

4.2 stars from 55 driver reviews

Facility info

Operations Appointment scheduling required. Early arrivals typically worked in, but check in at door #1 by phone. Live load/unload operations. Load times vary significantly—30 minutes to 5+ hours reported. Late fees charged ($218-$360 documented). Some scheduling issues reported (appointments rescheduled without notification). Facility experience On-site parking available during business hours. No overnight parking. Ample backing/yard space. Bathrooms/waiting area available. Staff attitude mixed—majority report friendly, helpful, professional personnel. Some isolated reports of rude unloading crew and receiving office staff. Most describe quick check-in and organized operations. Facility noted as small by some. Generally clean. Variability warning Speed of service highly inconsistent across visits. Some drivers through in under an hour; others report 5+ hour waits for same operation. Quality of staff interaction varies. Punctuality matters—late charges enforced. Staff generally accommodating to early arrivals if you check in.

Driver reviews

  • 5.0 / 5

    I arrived 4 hours earlier, and the door is already being unloaded.

  • 5.0 / 5

    Got here 0745 checked in At 0800 got me unload 0828 in and out….Beautiful customer service very polite and understanding

  • 5.0 / 5

    Appt 13:00 arrived 10am loaded by 11am thank you for taken me early

  • 5.0 / 5

    Appt at 8am. Got here at 7:45am. Check in by door #1. You need to call. At 8am they started. Don't brake your seal. Somebody will come to check. Unloaded in 45 min. Not sure if overnight parking aloud.

Docktime — driver reviews and facility info.