Core-Mark International

Facility info

Appointment & Check-In Appointments not respected — doors typically 2-4 hours late. First come, first serve system during early morning hours. Early arrival may result in $500+ penalty charges. Check-in smooth but unload start times unpredictable. Unload Operations Lumper service mandatory and expensive — $250–$749 depending on load. Unload times consistently 3–6+ hours for standard loads. Staff shortages common. Some drivers report 45 minutes to 2 hours on lighter loads, but this is exception not norm. Receiving staff move slowly on paperwork/BOL processing. Facility Layout & Parking Extremely tight lot with limited maneuvering space. Difficult backing without spotter. Minimal parking for early arrivals. OTR trucks struggle in tight spaces. Heavy truck congestion during peak hours. Driver Amenities No bathroom access for drivers — major complaint across multiple reviews. No overnight parking mentioned. No other amenities listed. Staff & Professionalism Mixed reports. Some staff described as helpful and friendly. Others reported rude, discriminatory, or aggressive behavior. Communication issues — appointments get moved without driver notification. Management oversight lacking. Unprofessional conduct documented (employees littering, blocking lot access). Late Fees $350 late fee policy enforced. Strict about driver tardiness but doesn't respect appointment windows themselves. Bottom Line High costs, long waits, no driver facilities, tight parking. Reliability and respect for driver time are significant issues.