First Choice Freezer

Facility info

Appointment scheduling: Required. Most drivers get doors immediately or within 15 minutes of check-in. Arriving late can result in wait times or rescheduling. Live load vs drop and hook: Live load facility. Unloading typically takes 20-40 minutes. Check-in procedure: Report to shipping office with paperwork. Guard checkpoint at entrance. Wait times: Generally fast. Unload times consistently 20-40 minutes when on schedule. Delays reported when arriving late or during lunch hours. One report of 3-hour wait for 4 pallets (pickup, not delivery). Overnight parking: Limited availability—approximately 8-10 spots. Fill up quickly, especially after 7 PM. Availability not guaranteed; call ahead if needed. Bathroom access: Porta-potty available outside. One report of locked restrooms; unclear if current policy. Yard conditions: Wide open lot with plenty of room to maneuver. Very clean facility grounds. Easy backing into docks. Staff attitude: Mixed. Majority of reviews praise friendly, polite, professional staff. Several complaints about daytime office staff being disrespectful or rude. Yard porter issues mentioned in a few reviews. Location: Middle of nowhere near Delaware Memorial Bridge. No nearby truck stops—plan accordingly. Lumper charges: Not consistently charged, but not guaranteed to be free.