Americold Logistics - Vineland, NJ

Facility info

Appointments mean little — many drivers report arriving on time or early but waiting 4-12+ hours for a door. Appointment times frequently don't align with actual service times. Check-in at guard shack (North entrance). Don't arrive more than 2 hours before appointment. Opens at 8am officially, though some report midnight opening. Drop and hook advertised but often isn't ready — trailers frequently not loaded or staged as promised. Expect to wait even on D&H loads. Wait times are unpredictable and often long — 1-3 hours is possible but 5-8+ hours is common. Some drivers report 12+ hour waits. Understaffed and slow loading are recurring complaints. Paperwork delays — even after loading finishes, paperwork can take hours. Overnight parking available but reports conflict (some say no overnight parking, others say yes). Staging area available. Plenty of backing space. Bathrooms available but cleanliness inconsistent per reviews. Staff attitude mixed — some reports of friendly, helpful employees; multiple complaints about rude, aggressive security and front desk personnel. Unprofessional communication reported. Facility conditions — generally described as clean and organized; near a truck stop (half-mile to 2 miles away). Walmart pickups — North end around dock 40N. Safety issue noted — at least one report of unsecured pallet from this facility. Common theme: Fast turnaround possible if you get lucky, but delays and staffing issues are the norm, not the exception.