Sysco Indianapolis - Food Distributor & Restaurant Supplies

Facility info

Appointment scheduling: Call gate number before arrival with PO#. Receiving opens 6am, closes 12:30pm EST. Appointment times frequently not honored—expect significant delays regardless of scheduled time. Check-in & gate procedure: Phone check-in required at gate. Early arrival doesn't help; told to park in lot and wait for callback closer to appointment time. Gate line can take 30min–2+ hours. Unloading times: Highly variable. Range from 1–2 hours to 5+ hours for partial loads. Lumper fees typically required and payment processing adds 1+ hour wait. Paperwork delays common—can add 1–4 hours after unload completion. Overnight parking: Dirt lot outside gate holds ~5–6 trucks. Limited street parking available. Lot sometimes filled with junk reefers and staged trailers—plan backup. No bathrooms on-site. Repeatedly flagged as serious issue by drivers. Dock operations: Large dock area. Drivers must move tires to rear, place BOL in trailer, chock wheels. Wait for green/red light signal when unload done. Some dock congestion from Sysco staging their own trailers in front of bays. Staff communication: Receiving office communication poor. Slow response to questions. Lumper fee payment issues reported—verify funds processed before leaving dock. Overall: Expect 4–8 hour stops minimum. Do not plan tight schedules here.