Americold Logistics

Facility info

OPERATIONS Appointments required; strict on timing — arriving even 10-15 minutes late can result in rescheduling or refusal of service Check-in at guard booth or designated shipping office (typically door 99 for Flowers Food); bring ID, trailer #, appointment #, confirmation # Live load typical; drop-and-hook available but rare Wait times consistently 3-8+ hours reported; some drivers report 12+ hours or multi-day waits Reefer must be turned off during loading per frozen warehouse protocol Multiple businesses operate from this location; confirm correct check-in door with guard FACILITY EXPERIENCE Overnight parking available Bathrooms present but limited; one review reports none available Yard conditions poor: large potholes (some "crater-sized"), recent paving work, broken dock doors, uneven surfaces Backing extremely tight, especially doors 50-64 and 80-90; between two trailers is nearly impossible for most drivers; blindside backing often required Limited turnaround space; recommend parking at building end and flipping around rather than attempting tight maneuvers Staff attitude inconsistent: some drivers report friendly, efficient personnel; many report rude, dismissive, or slow-moving staff Dock personnel occasionally request tips for timely loading (inappropriate practice reported) Receiving crew can be quick when engaged, but office staff frequently unavailable or unhelpful Unloading typically 45 minutes to 6+ hours depending on load size and facility workload Shift changes (5 PM) often result in delays; work sometimes halts during breaks GENERAL NOTES This is an older facility not originally designed for 53-foot trailers; layout creates ongoing safety and maneuverability challenges Facility appears chronically understaffed or disorganized Damage to trucks from potholes and tight backing reported Inconsistent service quality suggests operational management issues If you must come here, arrive very early, expect a long wait, and budget extra time for backing