FINNAIR C/O WORLDWIDE FLIGHT SERVICE

Facility info

Wait times: 8–28 hours to pick up freight is common. Some drivers report 10+ hour waits for small orders (2 boxes). A few note faster service but majority experience significant delays. Phone accessibility: Website number doesn't work or goes unanswered. Restroom access: No usable restroom for drivers. Facility refuses access during long waits. Some report dock area smells like urine. Security/gate staff: Mixed reports—some described as unfriendly, rude, or discriminatory. Anecdotal mention of potential pay-to-skip-the-line pressure (allegedly $50–$89). Facility condition: Poor/minimal lighting, dirty, disorganized. Ceiling lights malfunction. Docks described as filthy. Staff attitude: Inconsistent. Some employees helpful and professional; others described as unmotivated, slow-moving, lacking urgency. Management reportedly unresponsive to complaints. Cargo handling: Freight unorganized. Paperwork processing slow. Loading/unloading pace sluggish. Safety concerns: Inadequate lighting (outdoor and indoor areas). One report of worker exposed to radioactive material without proper equipment. Billing issues: Some customers report inconsistent fee explanations and storage charge disputes. Operational feedback: A few positive notes on service speed and staff helpfulness, but vastly outnumbered by negative reviews citing inefficiency and poor management.