Knouse Foods

Facility info

Wait times highly variable — consistently reported as 30 minutes to 8+ hours — Many drivers wait 5-8 hours despite on-time appointments — Some get loaded in 30-45 minutes; others report extremely long delays for same facility — Partial loads often take longer relative to load size — Quick check-in doesn't guarantee quick dock assignment or loading — Actual loading typically fast once you get a door (30 min to 2 hours) — Paperwork and sealing trailer can add delays post-load Appointments largely ignored — Arrival time for appointment doesn't determine dock assignment — Being early doesn't help much; may wait same as on-time arrivals — One exception noted: 24-hour facility lenient on late arrivals Dock/door assignment — Can happen immediately or take hours — Inconsistent — same facility, completely different experiences — Bottleneck appears to be at dock/door stage, not actual loading Staff quality inconsistent — Shipping/receiving office staff attitude ranges from "very nice/friendly" to "rude/unconcerned" — One employee specifically noted as consistently good — Some staff slow on paperwork and sealing after load complete — Warehouse loaders can be rough with trailers Overnight parking — Gate closes at midnight — Can finish break on lot before gate closure Cell service poor Facility grounds — Clean, ample maneuvering space, lots of room reported Operating model — Live load operation — Must unhook from trailer during loading — Pre-fill paperwork at office table before approaching window (have DOT#, DL#, Load# ready)