KT OHIO

Facility info

Operations Unloading times wildly inconsistent: reports range from minutes to 9+ hours Multiple reports of 3-4 hour minimum waits even for small loads (6 pallets took 2.5 hours) No appointment system mentioned Open nearly 24/7, but Friday operations close at 2 PM Drop and hook (appears to be unload-only facility) Facility experience Staff professionalism varies dramatically — some drivers report friendly, efficient personnel; others describe employees standing idle while drivers wait hours Equipment reliability issues noted; breakdowns blamed on wrong equipment purchases Restrooms available and clean (when mentioned) Yard conditions not detailed The pattern Recent reviews show marked improvement over older ones. Newest feedback consistently positive (quick service, friendly staff). Earlier reviews document severe delays and unprofessional operations. Suggests either significant operational changes or inconsistent day-to-day performance. Bottom line Facility appears to operate under variable conditions. Some drivers breeze through in minutes; others sit 8+ hours. If you're headed here, manage expectations and be prepared for a wait.