Kellogg's

Facility info

LOADING/UNLOADING Live load: 5-10 hours typical. Many reports of 6-9 hour waits despite appointments. Staff frequently idle/standing around talking. Drop and hook: 30 minutes to 1.5 hours. Much faster option when available. Appointment timing: Strict. Show up exactly on time—arriving early gets you turned away. Being late gets priority treatment. CHECK-IN/GATE 45 minutes to over an hour just to enter yard for some drivers. Extra paperwork required for gate entry. Gate staff attitude varies wildly—some professional, others described as rude or miserable. WAIT TIMES Consistently long. 3-10 hours not uncommon even with appointment. Loading pace slow regardless of crew size. Plan for delays if you have same-day deliveries or back-to-back appointments. FACILITY CONDITIONS Bathrooms: Clean and neat. Overnight parking: Limited spots at curb outside facility. Street parking available. Yard: Described as "dump" by some. Trucks park haphazardly in/out facing multiple directions. Safety: Shunt drivers cited as unsafe, excessive speed. STAFF/ATTITUDE Inconsistent. Range from friendly and professional to rude, lazy, dismissive. Some office staff described as having poor demeanor. Treatment varies by individual and time of day—night shift particularly problematic in some reports. OTHER Multiple language speakers on staff. Drop/QR code scanning process smooth when available. Food/beverages recommended (long waits expected).