McLane Newnan

Facility info

OPERATIONS Receiving hours midnight-5am only. Must call ahead to check in—phone-based system, not walk-up. Expect significant delays getting through; multiple call attempts common. Appointment times not strictly honored. Live unload only. Once you reach receiving, dock assignment typically takes 1-2 hours after initial contact. Check-in requires PO# and paperwork. Lumper fees required ($30+ per skid reported). Payment by paper check only. PARKING & CHECK-IN PROCEDURE Zero on-site parking available before dock assignment. Must park on I-85 off-ramp or nearby street while waiting for call. Street parking posted with "no parking" signs; police actively ticket trucks parked illegally. This creates a problematic situation where the check-in process itself puts drivers at risk of citations. Tight facility footprint makes backing difficult for some. Guard shack check-in is straightforward once you have a dock number. FACILITY EXPERIENCE Highly variable. Some drivers report 45-90 minutes start-to-finish. Others report 3-9+ hour waits. Unloading itself is typically fast (30-45 minutes) once at dock. Staff attitude ranges from genuinely helpful to dismissive and rude. Receiving office difficult to reach by phone—expect 20-50+ attempts to connect. Drivers report receiving staff sometimes forget to call back, assign wrong docks, or delay paperwork. Driver facilities minimal: bathroom available but reportedly conditions vary. No overnight parking. No waiting area with amenities. BOTTOM LINE Operational inconsistency is the core problem. Even drivers with smooth experiences acknowledge the facility is disorganized and parking situation is untenable. Don't arrive early. Call exactly at midnight. Expect to spend 2-4 hours minimum from arrival to departure, with no guarantee of faster service. Have accurate paperwork ready.