Kuehne + Nagel Ltd.

Facility info

Operations Live unload: typically 1 hour Busy periods can mean wait times Customs brokerage services unreliable—slow paperwork processing, unresponsive staff, multiple follow-ups needed Facility Experience Overnight parking available, spacious lot Wide docks, ample room for maneuvering Doors locked—restricted movement in/out of facility Staff professionalism inconsistent—some helpful, others dismissive or rude Facility can be hard to locate No gate house available for waiting Management & Service Issues Customer service quality varies widely by staff member Supervision decisions sometimes questionable Communication gaps and responsibility deflection reported Pickup/logistics follow-up unreliable Customs handling particularly problematic—avoid relying on their brokerage services Mixed Overall Works for straightforward drop-and-hook operations with decent parking Not reliable for shipments requiring broker coordination or detailed follow-up Driver experience heavily depends on which staff member you interact with