Core-Mark Indianapolis
877 Perry Rd, Plainfield, IN 46168
Operator: Core-Mark
Facility info
Appointment scheduling: Must be on time—critical for dock assignment and wait times. Early arrival (even 30 mins-2 hours) may not get you a dock until close to appointment time. No early loading policy at some points. Operations: Live unload. Check in at guard shack for paperwork. Frozen loads enter past pond before Pep Boys DC, hit A button and 1 at gate, use door by dock 29. All other deliveries use next driveway, check in near docks 3-4. Two separate entrance procedures—signage unclear. Unload speed: Highly variable. Fast unloads (30 mins to 1 hour) reported frequently, but also significant delays (2.5-6+ hours) when facility is busy or understaffed. Inconsistent performance. Lumper fees: Variable and sometimes steep ($1100 reported). Some deliveries unloaded with no lumper fees. Lumper wait times can exceed unload time (3+ hours waits reported). Overnight parking: Available on front of building and in lot. Limited quantity noted by some drivers but generally acceptable if not blocking dock areas. Staff attitude: Generally friendly and professional. Some reports of disorganized receiving, lost paperwork, staff indifference, and unresponsiveness. Phone lines reportedly don't answer. Yard conditions: Large lot with ample maneuvering room. Clean facility reported. Multiple dock entrances (docks 3-4, 29, 60-64). Other: Late fees ($500 reported). Dress code enforced (no candles, flip-flops, or shorts). High variability in experience suggests operational inconsistency.
Driver reviews
2 stars only overnight parking and restroom otherwise totally wasted time 9am appointment check on time now 3pm and still waiting so try to avoid this place if you can
Stop charging drivers lumpers fees. We should have nothing to do with that. Bill the shipper directly. Such bullshit. I won’t ever deliver to a place that charges a driver for this. Send your own drivers to pickup the backhauls.
Avoid! Absolutely the Worst place to deliver in Indiana, Average unloading time is 6-8 hours every time. Took me 2 hours just to check in. They charge $500 late fee and $190 lumper. They are extremely rude to drivers and very slow. DO NOT HAUL CHEAP freight for Core Mark. They DO NOT PAY Detention.
Worst Customer Service!!!!
Docktime — driver reviews and facility info.