Procter & Gamble - NEMC

Facility info

Operations Appointment scheduling required; arrivals significantly before appointment time don't guarantee early service Live load/unload: consistently 4-14 hours wait reported; multiple drivers report 6-9 hour waits are common Drop and hook: generally quick, in-and-out operations when trailer is ready Check-in via kiosk and security process; some find it inconvenient On-site scale available to check gross and axle weights Load readiness varies widely—some trailers ready at appointment, others delayed hours past scheduled time Facility Experience No overnight parking allowed; limited nearby parking options Bathroom facilities limited to porta potties Staff attitude mixed: some drivers report cordial, helpful, professional interactions; others cite rudeness and dismissive behavior from specific staff members Facility is large, modern, well-maintained, and organized Yard condition generally clean Security staff vary in helpfulness Some reports of pallets/loads going missing; product rejections causing multi-day resolution issues Trash left in trailers reported Operational Reality Performance heavily dependent on whether load is ready; if ready, 1-1.5 hours typical; if not ready, expect 4+ hours minimum Live loads/unloads are significant time commitment—plan accordingly Drop and hook operations are reliable and efficient Wait times unpredictable even with appointment; communication about delays inconsistent Multiple drivers report being told "one more hour" repeatedly before extended waits