C&S Wholesale Grocers - Windsor Locks

500 North St, Windsor Locks, CT 06096

Operator: C&S Wholesale Grocers

2.9 stars from 154 driver reviews

Facility info

WAIT TIMES Expect 4–6 hours minimum; many reports of 8+ hours. Some outliers report 1–2 hours. Appointment times are soft—you won't get a door until they call, often hours after your scheduled time. Arriving early doesn't help; they work on their schedule, not yours. CHECK-IN & OPERATIONS Drop-and-hook only. Unhook at door, park bobtail, wait for callback when unload is complete. Check in at door 64 with paperwork and phone number in basket; they'll call you to a door. Midnight check-in available if you want to park overnight before your appointment. FACILITY EXPERIENCE Overnight parking exists but limited; street parking available nearby. Restroom at door 86 (only facility bathroom mentioned). Staff attitude mixed—some drivers report friendly, professional staff; many report rude, disrespectful, or dismissive behavior from supervisors and security. Ample dock and yard space to maneuver and back in. BOTTOM LINE Block out a full day. Don't count on your appointment time. Bring food and water. Communication from management is inconsistent at best.

Driver reviews

  • 1.0 / 5

    Drivers don't come here delivery minimum 6 hours and more

  • 5.0 / 5

    I checked in at 5:30am, my appointment was for 06:00am. Got Dock assignment by 05:50am and was empty at 08:00am. Based on the negative ratings online, this proved the reverse.

  • 4.0 / 5

    App 5 am, check in 5:02, door 6:20 out 8:25 good

Docktime — driver reviews and facility info.