FREZ-n-STOR Greenville

Facility info

Operations Appointment required Check-in starts at 6:00 AM (some reviews mention 8:00 AM for delivery/pickup) Gate access: push green button at gate to enter Early arrivals common — facility typically accommodates drivers ahead of appointment time and assigns dock doors immediately Live load operations Load/unload times consistently 20-45 minutes from dock assignment One report of incorrect late fee charge ($150) — facility disputed driver's actual arrival time Facility Experience Overnight street parking available in front of facility (not inside lot) Drivers requested to park in designated spaces and not block drive areas Community concern: trash left on street by some drivers threatening future parking availability Clean restrooms inside building Free coffee and donuts (Dunkin Donuts on Fridays noted in some reviews) Ample parking lot and docking area with easy access in/out New/well-maintained facility Staff consistently described as friendly, polite, professional, courteous, and respectful One driver reported rude/dismissive staff with communication issues and unequal treatment (contrasts sharply with overwhelming majority of reviews) Summary Fast, efficient operation with genuinely friendly staff. Nearly all drivers report positive experiences and quick turnarounds. Street parking overnight is functional but requires driver responsibility for cleanliness.