FreezPak - Carteret
760 Port Carteret Dr B, Carteret, NJ 07008
Operator: FreezPak
Facility info
Highly inconsistent wait times — ranges from 15 minutes to 22+ hours; some drivers report immediate docks, others wait 4-10 hours despite appointments Appointment scheduling problems — late arrivals hit with $245–$435 late fees even when facility was pre-notified; $25 paperwork charge Live unload only — fast once you're on the dock (1.5–2 hours typical), but getting the dock is the bottleneck Check-in procedure — park on side of road before guard shack, walk in to check in; tight facility with limited space Overnight parking available — confirmed on side road before guard shack; no overnight parking if you come early morning (6–7am window) Restrooms available — confirmed clean Staff attitude split — friendly and efficient in most reviews, but some report rude/disrespectful workers and poor management; security guard attitude varies Yard conditions tight — small staging area, tight maneuvering space, U-turns possible but requires care; avoid driving all the way to security gate Food truck on-site — reportedly good quality, affordable meals Lumper fees — standard $240–$335 charges; some drivers feel nickeled and dimed Safety concerns — one review flagged inconsistent mask enforcement between drivers and staff
Driver reviews
Hello to all the American people! Hello to the Americans! They are violating American laws, which are written there, they are necessary. They just need to put up the sign they are doing. This is a warning, they need to warn, and I was loaded in the evening at 4:00 PM, my GPS showed 10:00 AM. I should be sleeping for three hours. I slept for three hours, and they say that you have to pay $110, this is a crime. This is unrealistic. Please, check them. Give them a court, call the police, you don’t have to pay. And this is America, criminal cases going on in American states. This is not right. We need to warn all citizens who are late for their deliveries. After the showdown, I explained what I'd done, and they took my papers and said, "We'll do it for free." "That's not right. That's not how it works. This is America. I want it, I demand it."God bless america God bless troops They need to put up signs stating the fine for being late. "If you, the driver, are late for this delivery, we'll charge you $110." This all needs to be shown and proven. This is America, you can't do that.After that they did everything and I didn't pay. Now there was a big argument about this, they took money from me again, I don’t know what to do.
Not a bad facility! Overnight parking is available! Restroom is available! Appointment only! Lumper fee!
Nice place
Slow but easy to get along with
Docktime — driver reviews and facility info.