HD Supply FM Distribution Center
550 Lakeside Pkwy #100, Flower Mound, TX 75028
Facility info
Long waits: Consistently 4+ hours reported. Multiple drivers describe "super slow" operations. Expect delays even with early arrival. Drop and hook: Must disconnect before unload. Live loads listed as drops. No flexibility on this. Appointments strict: Won't accept early arrivals—rejected at 24 hours early. Stick to scheduled time. No overnight parking on-site: Limited spots reported near receiving; main lot tight. Plan accordingly. Tight yard: Difficult maneuvering for sleeper cabs. Day cabs manage better. Narrow backing areas at doors. Receiving entrance: North side, behind building on east side. Gate entry—honk for access. Check-in at second door. Doors 6, 7, 44, 73 mentioned. Staff mixed: Some drivers praise friendly personnel. Others report receiving staff dismissive and unhelpful. Inconsistent experience. No driver restrooms: Bathrooms unavailable for drivers during multi-hour waits. Damage reported: One driver documented trailer platform damage during unload. Request damage deposit with broker if accepting loads here. Communication issues: Phones not answered. Misleading explanations on detention time denial.
Driver reviews
I had a partial delivery here with 15 pallets, and another stop after this. I arrived 24 hours early, but they rejected me—Due to that 30 Work i waited 30 hours. they are very strict about appointments and won’t accept early arrivals. For just 15 minutes of unloading, they are also requiring the truck to be completely disconnected.
No public restrooms for drivers and your being held here for hours
Friendly receiving lady! The area to back in is tight but manageable! Receiving is on the back side of the building.
Stay away from this shipper, very rude, super unorganized and will be there for at least 5 hour to load or unload.
Docktime — driver reviews and facility info.