Fresenius Medical Care

Facility info

Strict appointment-only facility. Will not take early arrivals — enforce 10-15 min window before appointment time. Wait times are unpredictable and highly variable. Reports range from 20 minutes to 12+ hours. Common complaints of 5-7 hour waits. Understaffed — often only 1-2 people loading/unloading. Live load/unload only. No drop-and-hook. Check in at receiving door (varies by location — door #50, #52, or near dock #1 on north/west side). GPS unreliable — use TruckerPath or Google Maps. Address is 371 S Royal Ln but truck entrance is on West Bethel Rd (not Royal Ln). Unloading when it happens is fast — typically 20-45 minutes once you get a door. Paperwork pickup at receiving office after unload. Some wait times reported for paperwork processing. Day shift (0600+) and night shift (2200+) both available. Overnight parking available near end of building (around door 70/Technology Rd area). Adequate backing space. Clean restrooms and vending machines on site. Staff attitude mixed. Some drivers report polite, professional crew. Others report rude, dismissive check-in staff and indifferent shipping personnel. Quality seems shift-dependent. Facility can hold many trucks at once. No control over actual unload sequence despite appointments. Medical/dialysis supply facility (Fresenius). Tight yard, below street level docks.