MCS Merchants Cold Storage - Walton

240 Shorland Dr # 100, Walton, KY 41094

Operator: MCS Merchants Cold Storage

3.9 stars from 98 driver reviews

Facility info

Drop and hook standard — trailers often ready hours before appointment Appointments are strict — $200–$400 fees for arriving early or late; stick to your time slot Check-in process: park in freight lot, fill out form at Suite 300 shipping office with load/trailer/truck numbers and destination Loading typically 1–2.5 hours — fast by industry standards; some loaded before appointment time Overnight parking limited/inconsistent — some reviews say available, others say no; confirm beforehand Bathrooms available — in building near docks, some distance from check-in office Staff generally friendly and professional — receiving office rated consistently positive Tandem slide requirement — must slide tandems back before backing into dock or load will be rejected GPS outdated — use exit 175 directions or updated route via Richwood/Shorland; construction ongoing in area Nearby truck stops — Pilot, Mr. Fuel, TA nearby for parking if overnight not available

Driver reviews

  • 5.0 / 5

    App 12. Check in 10, got dock 10:05. 11 loaded. Thank you guys!

  • 5.0 / 5

    Today, 4/14/26. I had an 8 AM appointment for a live load. Checked in at 7:30 and was sent right to a dock. Out at 9:30 with bills in hand… Full trailer. There is no overnight parking here, but I have noticed at times a few trucks slide in way towards the end of the lot to park. I was told night shift is way more chill than the day shift. There’s a TA and a Pilot close by and about 100 yards down the street there is some sort of a propane place or fuel stop, I have also seen trucks park there as well. Drop and hook for me today. Not sure about overnight parking as I had a spot in TA right around the corner. Had a 12 hour window to drop a clean, empty trailer full of fuel. I decided to pick up an hour before the window closed, the trailer was ready and the people in the front office were cool as ice… You drop your empty in a numbered spot and let the office know and then they give you your paperwork and you hook up your trailer from whatever number spot they tell you… Easy Peezy

  • 5.0 / 5

    Showed up 30 minutes early, got my door! Got loaded! And I’m out!!!! Heading home!!!nice staff, love this place!!!

  • 3.0 / 5

    Parking lot is full of crater size holes best tie your stuff down all im saying

Docktime — driver reviews and facility info.