NFI - Newburgh
2 Matrix Dr, Newburgh, NY 12550
Operator: NFI
Facility info
OPERATIONS Appointment-based only—don't arrive early, they won't take you Dock assignment often 1–4+ hours after appointment time despite strict scheduling demands Loading/unloading highly variable: 30 minutes to 10+ hours reported; beer unloads typically don't start until 2pm Check-in at dock doors 12–13: bring hi-vis vest, driver license, mobile number, carrier DOT number, truck/trailer plates and unit numbers, seal number Staff enforce vest requirement rigidly at check-in—no vest, no entry PO/order issues cause extended delays; Saturday support unavailable FACILITY EXPERIENCE No overnight parking permitted on property; unofficial street parking nearby at own risk Washrooms available and clean Staff attitude inconsistent: some helpful and fast, others rude, dismissive, and arrogant; shipping/receiving described as lazy and unwilling Yard conditions: good backing space, easy dock access; trailers with side wood damage rejected Trailer condition strictly inspected—must be clean with no holes or damage
Driver reviews
I usually write a respectful paragraph about issues at warehouse but this one is too exhausting and not worth the time. I'll keep it short and take this how you will BUT DO NOT TAKE A LOAD HERE EVER. Might as well include all NFI warehouses. We wasted over a week here because this warehouse has no clue how to schedule.
Check in between dock doors 12 & 13. Important! You will need the following information to check-in: Hi Vis Vest Driver License Your Mobile Number Carrier DOT Number Truck License Plate & Unit Number Trailer License Plate & Unit Number Seal Number
Do not come here—they are very rude, especially the girl who handles check-ins. I arrived at 6:00 AM, and they didn't unload me until 7:00 PM, using the excuse that my P.O. number wasn't working. I lost an entire day and money.
Checked in at 6am but all beer unloading was until 2pm Went back to the office , got my dock door backed up and was unloaded under 2hrs
One of the worst facility i ever been
Docktime — driver reviews and facility info.