NFI - South Bend

Facility info

Operations Check in at front office/building entrance before entering lot—mandatory Unload times wildly inconsistent: 30 min to 1 hour typical, but 3–6 hours common for non-fleet drivers Non-fleet/NFI loads get deprioritized hard—expect lengthy waits or skip it if possible 24-hour service available; early arrival before appointment often gets you dock access Staff occasionally goes on break mid-unload; can get locked on dock Facility Experience Parking available for 10-hour breaks; Pilot nearby as backup Staff friendliness varies—range from very helpful to rude and unhelpful depending on who you get Appointment verification inconsistent—bring written confirmation; some drivers denied despite having appointment Office has scheduled breaks (noted 3:10 PM); checkout delays possible if timed with breaks