STG Logistics
4035 Underwood Rd SUITE 200, Pasadena, TX 77507
Facility info
Operations Drop and hook pickup — park outside fence initially, check in at window with phone number, wait for dock assignment call Dock assignment can take hours; highly variable wait times reported (1 hour to 8+ days) Loading/receiving stops at 3:30pm despite posted 5pm closing time Heavy volume facility — arrive early with all paperwork ready Check-in procedures inconsistent and poorly communicated Staff may refuse to wrap pallets or sign paperwork Additional fees (storage, forklift transfer) not always disclosed upfront — verify charges before arrival Facility experience Parking outside fence is street-side, far from entrance, no designated lot High noise levels at window stations; difficult to hear staff Staff attitude highly inconsistent — ranges from friendly/helpful to dismissive/sarcastic/hostile Multiple reports of disorganized, unprofessional operations despite low volume periods Forklift operators variable — some excellent, some problematic Facility is tight quarters for trucks, hotshots, and local traffic Weather impacts operations (won't load flatbeds in rain) Very busy during peak times but understaffed appearance during slower periods Different answers given by different staff members on same questions Note: Overwhelmingly mixed reviews. Success seems dependent on timing, which staff member you encounter, and knowing facility procedures. Not recommended for time-sensitive pickups.
Driver reviews
Not a bad place to deliver and pick up from.
1 estrella por que no puedo dejar 0 pero este es el peor lugar qie hay 4 horas aki n9 hay parqueo es decir terrible
Doing delivery here, STG open at 8:00am, if come earlier enter from east lower side building and park at south fence SW corner (check in office is at SW building corner, door 1), once checked in and given door, go around street and come back at NE building corner gate (first one). Be prepared to do some very, but very tight maneuver and rollover some curbs, look out your truck and trailer. After docked, detached and parked anywhere possible and wait for your paperwork, unloading is pretty fast ( less than an hour).
Especially Amazon location at Pasadena is very over clouded and difficult to park.
Docktime — driver reviews and facility info.