Palmer Logistics - Malone Dr Pasadena
4111 Malone Dr, Pasadena, TX 77507
Operator: Palmer Logistics
Facility info
Check-in & operations Appointment system in place but inconsistently enforced—some drivers report on-time service, others claim FCFS despite booking. Multiple reports of loading only starting at 2-4pm regardless of arrival time. Finding check-in office confusing; small signage, building set back from road. Palmer Logistics logo on building. Wait times Highly variable. Quick loads reported under 30-60 minutes when dock available. Multiple reports of 3-7+ hour waits for door assignment despite facility having 25+ doors. Some drivers report only 1-2 doors in active use. Hazmat pickups particularly slow—10+ hours documented. Load accuracy & safety Weight discrepancies on BOLs—drivers report receiving overweight loads with falsified paperwork and pressure to accept loads exceeding DOT limits. Verify truck weight before leaving. Dock & yard Large yard, easy backing. Overnight parking available on streets nearby. Gas station 5 miles away. Staff & facility experience Inconsistent. Some staff reported friendly and professional. Front desk staff attitude ranges from welcoming to dismissive. Mask compliance reportedly poor. Check-in office hard to locate. Load readiness Pre-order loads still experience 3+ hour waits. Dropped trailers appear to get priority over live loads waiting at dock.
Driver reviews
Fast unload. Overnight on the streets
Showed up an hour before 10am appt, got on door by 916am, done by 929am. I dont know why theres so many unpopular reviews on here, had FTL haz mat so I guess maybe dry van has issues? Good job Palmer 👏
Overnight parking available. Loves gas station just 5 miles away from location. They go with appointment. Overall location is good.
My appointment was at 2pm checked in at 10:09am got dock quickly and loaded at 10:56am super fast the lady in check in office friendly and forklift drive Jorden was super nice fast loaded and very friendly
This place doesn't respect drivers one bit. There's 25 doors available and yet im told they'll call when they have a door available. Yet they have the time to load dropped trailers. Seriously? Avoid at all costs. Not worth it to come here. 4 hours and counting to pick up 10 pallets.
Docktime — driver reviews and facility info.