US Foods - Woodburn

Facility info

OPERATIONS Appointments required. Strict check-in rules: arrive 30 minutes before appointment time maximum — show up earlier and you'll be turned away. Must be first truck in line to check in (not behind others). Check-in typically takes 15 minutes. Unloading times highly variable: 45 minutes to 1.5 hours on good days, but 3-6+ hours common. Many complaints about unloading delays with no clear communication on timing. Lumper service mandatory (not self-unload allowed) with fees ranging $200-$312+. Red light/green light system — don't rely on staff to tell you when you're done; check your trailer for yellow envelope once green light comes on. Paperwork delays common; expect to wait 1-2+ hours after unload completes before receiving final papers even after green light. Chock your wheels or face $150 fee. Early morning operations begin around 4:30-5:00 AM. FACILITY EXPERIENCE No overnight parking. No signs clearly posted about parking restrictions — enforcement inconsistent and aggressive (security has knocked on doors at 3:30-4:00 AM). Street parking available nearby on 99E/Silverstone. Bathrooms available. Reception office staff highly polarized in reviews — some drivers report excellent, friendly service; others report rude, dismissive, or unprofessional treatment. Cleanliness acceptable. Yard conditions adequate but tight maneuvering space. Lumper service staff often cited as slow, unmotivated, or rude. Free coffee mentioned positively. Facility operates as US Foods distribution center with unpredictable wait times and communication gaps between dock operations and paperwork processing.