SCK4 Amazon (IXD)

Facility info

CHECK-IN & WAIT TIMES Guard shack check-in: 30 minutes to 3+ hours routinely Dock assignment after check-in: often additional 2-8 hours Total facility time: 5-20+ hours commonly reported; 11-15 hours typical for live loads Early check-in possible up to 1 hour before appointment time Appointments frequently missed or delayed significantly UNLOADING Live loads: 5-12+ hours; floor-loaded freight takes longer than palletized Scanning every box contributes to delays Staff describes as understaffed and slow Palletized loads faster than floor-loaded CHECK-IN PROCEDURES Guard shack slow and disorganized Communication poor — drivers report not getting called for dock assignments as promised Receive clerks sometimes absent on night shift; 30+ minute waits for paperwork Drivers advised to check in at office if not called by appointment time to confirm load is still scheduled OVERNIGHT PARKING Do not park overnight in surrounding area — trailers have been broken into; facility does not offer secure overnight parking STAFF & ATTITUDE Multiple reports of rude, unprofessional, and lazy staff Guard shack and night shift management particularly criticized Poor communication and disorganization across shifts Some positive notes on yard drivers and occasional courteous interactions FACILITY CONDITIONS Yard conditions adequate; some reports of disorganization Entrance difficult to locate; poor signage RECOMMENDATION Come prepared for extended wait. Bring food and water. Palletized loads move faster than floor-loaded. Night shift reportedly slower. Multiple drivers recommend avoiding if possible.