Niagara Bottling, LLC
5959 Arch Rd, Stockton, CA 95215, USA
Operator: Niagara Bottling, LLC
Facility info
Appointments required. Pre-check-in via QR code or phone call box recommended. Check-in at gate using call box or QR code. Early arrival (1-2 hours before appointment) often accepted. Loading times highly variable: 20 minutes to 6 hours. Most common range 1-2 hours. Automated robot loading in use — doesn't significantly speed things up based on driver feedback. Major issue: confusing exit/paperwork process. After loading, drivers must exit through gate and find small white booth on right side to input load info and receive BOL and seal. System poorly explained — many drivers unaware of this step and wait unnecessarily. No overnight parking on-site. Street parking available nearby (Frontier Way area, 2 blocks away). Portable restrooms on-site (limited). Gate/yard conditions adequate for backing. Staff attitude mixed — some drivers report professionalism and flexibility; others report unprofessional service and poor communication. No consistent experience. Closed Sundays, not 24-hour. Common frustration: lack of clear instructions and human support. Heavy reliance on automation without adequate driver guidance creates bottlenecks at exit stage. Better experiences reported when drivers arrived early and got door assignment immediately.
Driver reviews
Our 1st time here.<br>We had a Great Experience<br>We had a 10 am appt, arrived, was given a door instantly, was loaded and leaving within 45 minutes.<br><br>I read lots of reviews about were to pickup BOL when loaded.<br>We to had that question, although it was very easy.<br><br>Go back out the same way you came in.<br>There will be a small white building to your right.<br>Go up enter your load information, they will provide you with your seal and your paperwork.
Check in using the QR code—it’s easier that way. Then, pull up to the gate and push the white button below the camera. It will ask for your order number, which is provided in the text message you receive after pre-check-in. Follow directions in the message afterwards. After green light go out the gate stop by the booth $ put in same info as you did when checking in. Pic uploaded follow green to blue DOT for booth
I was able to check in and everything was going fine but then I have finished loading and waiting for BOL. There is a LACK of instructions! Like where the hell do you go or what do you do once finish? Like is there a person that comes knocking on your window to hand the driver a BOL?? Do drivers go to an office?? Or do they receive another text?? This is the result of lack of ACTUAL HUMAN support. Automation just sucks because they can’t really answer questions or concerns. I am still waiting for my BOL and I have been loaded for an hour and a half already…<br><br>Update: Thanks to reviews, they’re the only reason I MADE IT OUT of this place! They should REALLY fix there system because apparently I am not the only driver who didn’t know what to do.
Docktime — driver reviews and facility info.