Americold Logistics 2640 Sioux City

Facility info

Operations Appointment system frequently unreliable — staff report system "down" causing 4+ hour delays; drivers cite 10-40+ hour waits despite scheduled appointments Live load facility — expect long waits between check-in and dock assignment Early arrival doesn't guarantee early loading — strictly enforced appointment times; arriving early can mean waiting hours before work begins Check-in straightforward but doesn't move you up in queue Wait times wildly inconsistent: some drivers in/out in 1 hour, others waiting 24-40+ hours Once in dock, loading itself typically 1-2 hours Detention not paid unless exceeding 4-hour mark Facility Experience Overnight parking available with space to walk Restrooms available Staff attitude inconsistent — many drivers report friendly, courteous staff; others report rude, dismissive office personnel who ignore drivers and talk among themselves Facility sometimes chaotic with multiple trailers dropped at docks and large numbers of waiting trucks Cleanliness acceptable Loves and Pilot truck stops within 1-2 miles; T&A truck wash across street (24 hrs) Now operating as Americold (formerly Cloverleaf); location 2640 Murray St Critical Issue Multiple recent reviews (within last period) report system failures lasting weeks, forcing manual product location and causing extreme delays. Several drivers report 18+ hour waits. This appears to be an ongoing operational breakdown, not typical congestion.