Anheuser-Busch

Facility info

CHECK-IN & SCHEDULING Appointment system required but inconsistently honored. Self-check-in kiosk in place. Guard shack varies—sometimes helpful, often slow and rude. Multiple reports of 20-60 min waits at gate/guard shack. Some drivers told to return hours later due to "behind schedule" claims. Load availability sometimes not confirmed at appointment time. OPERATIONS Mix of live unload and drop-and-hook work. Multiple scale passes required (empty in, bobtail, loaded out)—each can take 30+ min, adding 1.5+ hours just to scaling. Docking assignment after check-in can take hours. Some reports of deliberate delays to avoid paying detention after 3 hours. Bobtail weight requests sometimes redundant for preloaded trailer pickups. LOAD/UNLOAD TIMES Highly unpredictable. Range from 30 min to 18 hours reported. Many 4-6 hour unloads. Loading times 1-2.5 hours when it happens. Some loads prioritized over others (outbound gets preference over inbound/pallets). Load balancing issues reported—loaders don't properly distribute weight. WAIT TIMES Severe bottlenecks 4-6pm daily, back up to highway. Early arrivals don't guarantee early processing. Rush hour (1-4:45pm) congested. Some drivers parked outside facility for hours after initial check-in before being assigned dock. FACILITY & AMENITIES Overnight parking available but limited. Tank trucks cannot park overnight. Restrooms available but quality varies by location (some doors have better facilities). Driver break room exists but microwave reportedly removed. Vending available. Enough space for backing but cramped when multiple trucks present. STAFF/ATTITUDE Inconsistent. Some drivers report friendly, professional, helpful staff. Others describe gate/check-in staff as rude, dismissive, phone-distracted, slow, unwilling to help. Security varies—some described as sweet/helpful, others as unhelpful or argumentative. Some check-in staff won't explain procedures to first-timers. REQUIREMENTS Tandems must be slid all the way back. PPE (