Associated Wholesale Grocers Oklahoma City Division

Facility info

Paperwork delays fatal. 3–10 hours to get BOLs after unloading complete. Multiple reports of being held hostage for signed copies. Unloading takes 4–10 hours minimum. Even small loads (3–6 pallets) drag on. Dry loads slower than reefer. Lumper fees high. Payment link sent after unloading, but paperwork still hours away even after paying. Check-in tight. Only 1 hour early allowed. Long lines at guard shack (40+ min waits reported). Two-call system: door assignment, then open-doors approval. Dock backing difficult. Trailers parked directly in front of doors ~50 ft away. Tight squeeze, especially nights when facility is congested. No overnight parking on-site. TA 4 miles away. Drivers forced to leave at night or find parking in OKC area. Restrooms available. Guard shack typically professional and fast. Some security staff reported rude or condescending. Appointment timing meaningless. Everyone checked in for 8–9 PM gets called to doors simultaneously; causes traffic jams and delays. Load rejection happens after lumper paid. Damage claims or out-of-date product discovered too late. No advance notice to driver. Hit-or-miss operation speed. Occasional 2–3 hour turnarounds reported, but rare. Most runs 6+ hours.