Barrett Distribution Center - Hickory Hill Rd Memphis

4836 Hickory Hill Rd, Memphis, TN 38141

Operator: Barrett Distribution Centers

4.1 stars from 95 driver reviews

Facility info

Operations Receiving Monday-Friday, 8am-1pm; closed weekends Appointments recommended but will take drivers early or without appointment Fast unloading/loading — most experiences 30 minutes to under an hour Check-in: report to security guard for parking/dock instructions, then office for door assignment Some wait times reported (1-4 hours), typically during busy periods or when facility backed up Drop and hook available Facility Experience Overnight parking: conflicting reports — some mention it available on front gate, others say no overnight parking and threat of towing. Verify before arriving. Restroom availability unclear from reviews Staff generally friendly and professional; security guard provides clear check-in instructions Large, well-organized yard with plenty of maneuvering space Clean facility overall Staff willing to correct paperwork errors Watch Outs Black Diamond Group (shipper at this location): known for 4+ hour unloads and equipment damage — inspect trailer before/after Ground has electrical hazard concerns — avoid contact Overhead electric transmission lines near some docks can create static charge on trailers Some dock access tight with obstacles and adjacent trucks Staff (especially front office) occasionally prioritize closing time over timely service — have patience or escalate through dispatcher if needed BOL auto-prints "freight counted by driver" — verify accuracy

Driver reviews

  • 5.0 / 5

    Very nice people they got me loaded a couple hours before my appointment. No overnight parking no restroom. There is electric for the city inside the facility. Be careful for the ground. Not to be electrically. Good place to pick up. Thank you for your help.

  • 5.0 / 5

    Fast unloading great job . Open 8:00 am.

  • 5.0 / 5

    Got me right in

  • 5.0 / 5

    First time to location. No complaints. When you pull in the security guard gives you instructions on where to park and what door to go in to get your dock. Quick, friendly & efficient personnel in the office. Lots of room for parking. Watch your BOL though when they give it to you. It auto prints that freight counted by driver. We didn't count anything when they were loading & no way we could count everything after. When we went back on and talked to them, they gladly correct & initiated the change. That is when they told us it auto prints that way.

Docktime — driver reviews and facility info.