Big Y Distribution Center
151 Cottage St, Springfield, MA 01104
Facility info
Operations Appointments flexible — arrive early, check in, park and wait for call (typically after 3-4am) Drop and hook with lumper fees (mandatory, rates vary — some say reasonable, others call overpriced) Unload times 30 min to 3 hours typical, but wait for door call varies widely (some report quick, others report 3+ hour waits) Facility Experience Overnight parking available on-site (contradictory info: some recent reviews say no longer allowed) Clean bathrooms, good yard space for walking dogs Staff and security consistently praised as friendly and professional Opens 3-4am for early arrivals; unloading typically begins 4-6am
Driver reviews
Nice place to come, easy to park, leave fast. All you want as a truck driver.
Apparently appointments mean nothing here. I arrived an hour early for my 11pm appointment and was told to come back at 12midnight. Checked in, parked and as of this review have been waiting 3hours to get a phone call to be unloaded. Wondering if they will let me stay on-site to complete my 10 reset,or I'll probably do it waiting to be unloaded. I'll keep you updated.
I arrived at 5:30 pm, they told me to come back at 3:00 am and that they were closed now, I arrived at 4 am, they quickly opened the door, and there was a loud old weight there, but apparently it was working, 2-3 hours and I was empty, I noticed that when this When this old man screamed, for some reason I found it funny, I wasn't offended, overall everything was great
They checked you in at 12 midnight at security, then wait for call after 3 am for door. Back up on assigned door and go to the office. Fast unloading, pay lumper and out within 3 hours
Lose 1 star because is lumper facility. No overnight parking. Can check in after midnight and wait for call to door, receiving starts at 3 AM. If need place to park Pride is about 3 miles away. Unload was quick 2 to 3 hours, lumper overpriced for straight pallet pull off. All things being equal solid 4 star facility.
Docktime — driver reviews and facility info.