Blue Buffalo

Facility info

OPERATIONS Strict appointment-only policy — arrive at scheduled time, not early Live loads only during weekdays (0700-1900); closed for live operations nights/weekends Drop and hook available Check-in at receiving office (left side of building when entering) Gate requires pickup number, trailer plate, tractor plate Unloading typically 30 mins to 1.5 hours when on schedule New facility still working out operational kinks — expect occasional delays with load readiness and door assignments WAIT TIMES & RELIABILITY Best case: in/out in under 1 hour Worst case: 10+ hours (mostly for live loads where load wasn't ready or scheduling miscommunications) Early arrival (before appointment) doesn't guarantee early service — facility enforces appointment times strictly Walmart loads historically problematic; other loads generally move faster Load readiness is inconsistent — some drivers report loads not ready at appointment time even with 24-hour notice FACILITY Large, new building with plenty of room to maneuver and back into docks Overnight parking available Clean restrooms, vending machines, free coffee Pet-friendly with dog treats and dog park Wide lot with multiple doors NAVIGATION Use Google Maps, not truck GPS — GPS directs to wrong side of Route 247 (wrong turn at traffic light; should turn right, not left) Exit 3, right at light STAFF Generally professional and friendly Some inconsistency during busy periods — office can be chaotic during peak times Multiple staff members consistently praised for going above and beyond SHIPPER NOTES Shipper Load/Shipper Count facility — mark "SLSC" on bills