Burlington Coat Factory

Facility info

Drop and hook operation — unload times typically 30 minutes to 1.5 hours, but inconsistent (some report 3–8 hours) Appointment scheduling issues — delays getting door assignments, staff confusion on appointment times, accepts early arrivals Security process can slow check-in (40+ minutes reported) No overnight parking on-site, but drivers park outside gate before the curve Bathrooms clean and available Staff attitude mixed — friendly and professional in some interactions, dismissive or slow in others Yard conditions clean, well-organized facility