Campbell Snacks

Facility info

LOADING TIMES Extremely variable and unpredictable. Most common complaint: 4–8 hours, even with on-time appointments. Some loads done in 30–45 minutes; others take 10+ hours. Seems dependent on load readiness and shift. APPOINTMENT SYSTEM Strict appointment-only policy. Early arrivals (before 15 minutes prior) not checked in. Once checked in, actual loading can start 1–2+ hours after appointment time. Some drivers report waiting at dock with green light for hours before loading begins. CHECK-IN PROCEDURES Window staff can be slow (30+ minutes for check-in even with no line). Bring PU number (starts with 0450, 0100, or 0018). Some facilities take photocopies of driver's license. Staff sometimes ignore drivers at window or keep it closed. Check-in times allegedly manipulated on paperwork to avoid paying detention. DOCK OPERATIONS Drop and hook available. Typically placed at dock with green light, then significant wait before actual loading starts. Some drivers left at dock for 3–4 hours with no movement. SHIFT PERFORMANCE 2nd shift notably faster and friendlier than 1st shift. Early morning shifts (5–6 AM) can be problematic. Staff goes on breaks without coverage, halting all work. FACILITY EXPERIENCE Overnight parking available on property. Bathroom clean. Free snacks (chips) provided. Yard marked one-way, building layout can be confusing. 24-hour claim disputed—building reportedly closed at night despite claims. STAFF ATTITUDE Highly inconsistent. Some staff described as helpful, friendly, professional. Others reported as rude, disengaging, unhelpful, indifferent to driver time. Shipping office staff sometimes prioritize breaks/personal tasks over driver service. RED FLAGS Arrival times documented inaccurately on paperwork. Entire crew goes to lunch simultaneously, halting all operations. Load readiness issues—some drivers held 23+ hours only to be told load incomplete or unavailable. Multiple reports of wasted detention hours. VIABLE OPTION IF: You have flexible time and can commit to 4–8 hour minimum. 2nd shift provides